Getting started

How it works

A clear path from first contact to a plan that's actually being used — here's what to expect at each step.

The process

From first contact to an active plan

Step 1

Get in touch

A family member, participant or support coordinator makes contact, or sends a referral. A quick conversation helps work out whether behaviour support is the right fit.

Step 2

Service agreement

Specialist behaviour support has to be delivered through a registered NDIS provider, so the service agreement is with Tranquil Trails Counselling and Therapy. I'm the practitioner who works with you, day to day.

Step 3

Getting to know you & assessment

Time spent getting to know the participant, their environment and their support team, alongside a Functional Behaviour Assessment to understand what's happening and why.

Step 4

Your behaviour support plan

Where safety or risk means strategies are needed straight away, an interim plan comes first. A comprehensive behaviour support plan follows once the assessment is complete.

Step 5

Putting it into practice

Coaching for families and support workers to help the plan work in everyday life, with regular review and adjustments as things change.

Funding & plan management

Paying for behaviour support

Behaviour support is usually funded through the Capacity Building part of an NDIS plan — most often Improved Relationships, and sometimes Improved Daily Living, depending on what's included.

Because specialist behaviour support is delivered through Tranquil Trails Counselling and Therapy's NDIS registration, agency-managed, plan-managed and self-managed participants can all be supported.

Not sure what your plan covers? Check with your plan manager or support coordinator, or get in touch and I can help you work it out.

For a plain-language walkthrough, see how to get a behaviour support plan through the NDIS.

Ready to take the next step?

Get in touch to make a referral, ask a question, or find out whether behaviour support is the right fit.

Get in touch